The contractual basis on which Ardenovirex Inc. (trading as Ardenpay) provides services to clients.
These Terms of Service ("Terms") govern your access to and use of services provided by Ardenovirex Inc., a company incorporated in Canada and registered with the Financial Transactions and Reports Analysis Centre of Canada ("FINTRAC") as a Money Services Business under registration number C100001744 ("we", "us", "Ardenpay"). By accessing this website or engaging us as a client, you agree to be bound by these Terms.
"Client" means any person or entity onboarded by Ardenpay to receive Services. "Services" means the on-ramp, off-ramp, pay-in, pay-out, and related settlement services we provide. "Digital Assets" means cryptocurrencies and stablecoins supported by Ardenpay from time to time. "Fiat" means government-issued currency.
Ardenpay is the trading name of Ardenovirex Inc. We are a regulated money services business and operate under the supervisory framework applicable in Canada. Our registration includes authorisation to deal in virtual currency, foreign exchange dealing, and the remitting and transmitting of funds.
Registration as an MSB does not constitute an endorsement of Ardenovirex Inc. by FINTRAC, nor a guarantee of the integrity, financial standing, or business practices of the registrant.
Services are made available to Clients who:
Ardenpay reserves the right to decline any prospective Client at its sole discretion and is not required to give reasons.
Before providing Services, Ardenpay will conduct customer due diligence in accordance with applicable law and our internal policies. This includes identification and verification of the Client, identification of beneficial owners and controllers (where applicable), source of funds and source of wealth review, and screening against sanctions and politically exposed persons databases.
Ongoing due diligence will be conducted throughout the relationship. The Client agrees to provide additional information and documentation upon reasonable request, and acknowledges that failure to do so may result in suspension or termination of Services.
Each transaction is initiated by the Client and accepted by Ardenpay subject to these Terms and to any transaction-specific terms agreed in writing. We may decline to execute any transaction at our discretion, including but not limited to where the transaction is inconsistent with the Client's stated profile, raises sanctions or AML concerns, or exceeds operational thresholds.
Quoted rates are indicative until confirmed in writing. Once execution is confirmed, the trade is binding on both parties. Settlement timelines are subject to applicable cut-off times, banking and blockchain network availability, and any applicable compliance review.
Ardenpay does not hold Digital Assets on a long-term custodial basis. Assets are held only transiently for the purpose of executing the Client's instruction. Client funds are operationally segregated from corporate funds.
Fees are quoted per transaction or set out in a fee schedule agreed at onboarding. The all-in cost (including any spread, fee, or charge) is presented in writing prior to execution. Network and third-party banking fees may be passed through and will be itemised on settlement documentation.
The Client warrants and undertakes that:
The Client acknowledges that transactions involving Digital Assets carry material risks, including but not limited to price volatility, technological risk, custody risk, regulatory change, and the risk of total loss. The Client confirms that it has independently considered these risks and that Ardenpay does not provide investment advice. See the separate Risk Disclosure for further detail.
To the maximum extent permitted by applicable law, Ardenpay shall not be liable for indirect, consequential, special, or punitive damages, including loss of profit, loss of opportunity, or loss of data, arising out of or in connection with the Services. Ardenpay's aggregate liability in connection with any single transaction shall not exceed the fees received by Ardenpay in respect of that transaction. Nothing in these Terms excludes liability that cannot lawfully be excluded.
Either party may terminate the relationship by written notice. Ardenpay may suspend or terminate Services with immediate effect where required by law, where it believes Services are being used in breach of these Terms, or where the Client fails to provide information reasonably requested. Termination does not affect rights or obligations accrued prior to termination, or provisions which by their nature survive termination.
These Terms are governed by the laws of Canada and the applicable province in which Ardenovirex Inc. is incorporated. Disputes arising in connection with these Terms shall be resolved by the competent courts of that jurisdiction, save where applicable consumer-protection law provides otherwise.
Questions relating to these Terms should be directed to contact@ardenpay.com. Compliance enquiries should be directed to compliance@ardenpay.com.
